Category: Financial Services
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An American Bank
September 20th, 2024 by Fresh GravityThe bank required a one-stop solution for their challenges of data manually maintained and synchronized by business teams across the organization. Information on branches and nonbranch facilities, including services offerings at each branch, was managed in silos by multiple business functions resulting in no reliable source of truth across the... -
A US-based Credit Union
September 20th, 2024 by Fresh GravityFresh Gravity implemented a centralized Member Hub across five independent lines of business providing the foundation for member-specific personalized experience management to counter the business challenge of decreased market share driven by an aging member population. Improvements to the process and data resulted in singular profiles of customers, improved data...