Fostering Employee Loyalty in a Hybrid Work Environment – a POV

November 14th, 2023 by Manasi Kaushik - Marketing Manager

I joined Fresh Gravity in September 2021, right in the middle of the 2nd wave of the pandemic. While I had been working as a freelancer for clients in the US and India for over a year, this was my first full-time job that was remote.  

In previous interactions with clients as a freelancer, the nature of the job was purely transactional. I would either get an email or we would connect over Zoom to discuss the scope of the work and that was that. There wasn’t anything personal and honestly, I felt zero sense of connection or allegiance towards them. In a rapidly changing world fueled by competition and filled with uncertainty, it is hard to build a sense of connection and that becomes 100 times harder when you are working remotely and have never entered the office space or met your manager and colleagues in person. 

I came to Fresh Gravity with the same mindset. Having zero expectations for it to be anything more than purely transactional. But, boy, was I wrong! 

Here is why: 

Made to feel valued Within my first week of joining, I received a welcome basket. While you may think this is a no brainer and that a lot of firms today do this and there are statistics that indicate corporate gifting is on the rise¹, for me it was a first and it made me feel special and valued 

Appreciation from seniors – At Fresh Gravity, I have always been acknowledged for the work I do. I remember my first Zoom interaction with one of the leadership team members who told me that our CEO had spoken to him about me and was happy that I had joined the team. From then till now I have had multiple instances of being lauded for my work and work ethic and I genuinely believe that it is precisely this type of environment, leadership, and mentorship that drives me to do better 

“Social 5” – Sometimes, before starting an internal meeting, we take 5 minutes to check in and chat about our weekend plans or anything new happening in life. This is what I like to call “Social 5”. On days with excessive workload, this 5-minute conversation feels so refreshing

Tribes that align with your vibe – We have Slack groups for artists, foodies, fitness enthusiasts, personal finance and more – basically name a thing of interest outside of work, and you will probably find your niche tribe within the firm. These groups have given me (and I am sure others like me) a chance to connect with each other on a holistic level

Personalization – I attended my first off-site meeting in December 2022 where I met the people, I had been interacting with for over a year. Everyone got a Beats speaker and chocolates as gifts and since I am vegan, I gave my chocolates to another colleague. But one of my colleagues from HR had specially ordered vegan chocolates for me and had he not done that, it honestly would not have mattered but because he did, it really warmed the cockles of my heart and made me feel extremely grateful. So, what I am trying to say is that it really comes down to the little things

To me, loyalty is a two-way street where, as an employee, I have a genuine concern for the well-being of my colleagues and my company, and at the same time, my company fosters a supportive and rewarding environment for me and other employees. I believe Fresh Gravity has flawlessly exemplified this principle. Like Maya Angelou rightly said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”  I am grateful that at Fresh Gravity, I have always felt heard, seen, and made to believe that I am an integral part of our work family. 

If you’re someone who values loyalty and are looking to join a company that values its employees, send us your CVs @ careers@freshgravity.com  

¹https://www.offineeds.com/corporate-gifting-statistics/ 

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