Global Biopharma Company

Fresh Gravity team implemented Reltio MDM mastering HCP/Investigator, HCO/Facilities, and Address. Implementing Reltio RDM provided the interface to Data Stewards to define specialized references without depending on IT.

Problem

The use of inconsistent reference data like country codes, specialty codes, site status, etc. across applications resulted in costly manual remediation for analytics, and a lack of trust in data by business. The client wanted a solution which could process, manage, and analyze data from multiple sources and would renew the business’s trust in data.

Solution

Fresh Gravity implemented a Reltio MDM system mastering HCP/Investigator, HCO/Facilities, and Address. In conjunction with Reltio MDM, the RDM system served as the single point of reference across the organization. Reltio RDM was implemented to master several reference data entities and provided the interface to Data Stewards to define specialized references without depending on IT.

Impact

Role-based RDM access provided a strong foundation for secure centralized governance. The implementation also helped in reducing the cost and time of manual interventions. The business user had access to a fully integrated user-friendly UI for Data Stewardship that ensured reduction in operational IT costs and restored trust in data by the business.