.png)
Hospitality
At the heart of our services lies managing organization and customer data for delivering exceptional guest experience. We help our clients in the hospitality industry solve data discrepancy issues, unlock valuable insights, drive informed decision-making, tailor marketing campaigns, and deliver personalized offerings to improve guest loyalty.
Our Hospitality Expertise
Master Data Management for Hospitality
We offer cutting-edge Master Data Management (MDM) solutions tailored for the hospitality industry. Our solutions ensure data accuracy and consistency across your organization, supporting compliance, audits, loyalty programs, marketing, reporting, and analytics. With our AI-driven tool, DOMaQ, we identify patterns and anomalies in large datasets, perform identity resolution for hotel customers, and generate rules to maintain data integrity.
Hyper-Personalization
We help hotels and hospitality businesses implement machine learning models to uncover actionable insights that enhance guest loyalty. Leveraging Generative AI, we craft personalized campaigns and marketing content tailored to individual guest preferences, creating memorable experiences and driving stronger engagement.
Client Success Stories
An International Hotel Group
Fresh Gravity designed and implemented the Reltio Master Data Management platform to manage hotels, B2B, and B2C domains. By leveraging our expertise in the hospitality industry and MDM, Fresh Gravity addressed issues such as poor address formatting and duplicate B2B contacts, as well as optimized the loyalty customer database by ~ 30%, from 12M to ~ 8M, by performing identity resolution.
Learn More
Other Industries
Life Sciences
Our deep understanding of the Life Sciences industry allows us to deliver tailored data management and analytics solutions that drive results for R&D, Clinical Development, and Regulatory Affairs.
Learn More
Financial Services
We bring expertise in data management, analytics strategies, machine learning, and Al to help enable a hyper-personalization strategy for banks, credit unions, and other financial institutions.
Learn More
